We hope you love our products, and every order gives you the best experience. Therefore we kindly ask you to review your order before you checkout. However, if for any reason you are dissatisfied contact us to arrange the return of the items within 30 working days after receipt. We can only accept the return of goods if they are unopened unless they are received damaged. Also, please note, a personalized item cannot be returned. For more details see our Terms and Conditions.